Nagaland Dictionary provides digital products and subscription-based services, including access to online language resources and related digital features. Since these services are delivered instantly and are non-tangible in nature, we do not offer refunds or cancellations once a purchase or subscription has been completed.
No Refund Policy for Digital Services
All purchases made on Nagaland Dictionary are final and non-refundable. Once access to a digital service, subscription, or premium feature is activated, it cannot be cancelled or refunded, as the service is considered fully delivered at the time of purchase.
Exceptional Circumstances
Refunds may be considered only in exceptional cases, including but not limited to:
- Duplicate or accidental multiple payments for the same service
- Technical errors where payment is deducted but service access is not provided
- Incorrect charges caused by system or payment gateway issues
In such cases, refund requests must be submitted within 7 days of the transaction date, along with valid proof of payment. Approval of refunds, if any, is solely at the discretion of Nagaland Dictionary.
Refund Processing
All payments on this website are securely processed through Razorpay, an RBI-authorized payment gateway. If a refund is approved, the amount will be credited back to the original payment method used at the time of purchase. Refunds are typically processed within 5–7 working days, depending on the payment gateway and the customer’s bank.
Contact for Refund Requests
For payment-related concerns or exceptional refund requests, users may contact us using the official support details provided on this website. We aim to review all genuine requests in a timely and fair manner.